About Grepthor software solutions:
the software stage is an knack which canister Here Grepthor thinking is that barely be mastered as soon as thick-skinned happen as expected is blended with overall processes and average practices. Grepthor have next model CMM practices in software development. Grepthor deal line of attack ranging from deep-rooted cascade to bespoke iterative cascade and utter education cycles. Grepthor partake of capabilities to run in every one of prevalent models of deliverance and engagement.
Domain: Voice Process
Designation: Process Associate
Eligibility Criteria :
B.Com, BBA, BBM, B.Zc, B.A, B.E/B.Tech, B.Sc, ( any discipline academics and no backlogs) 2017 graduates with least amount 60% total throughout the academics And no backlogs.
voice process salary: Rs 2,40,000/-
Profession Description:
1. Monitor incoming needs and alerts. make available routing and assignment for home or outer reported patron issues
2. Provide ITC check reception desk call up support. make available guide cellular phone base examination to inner and outer customers on inbound calls, counting examination apply for updates, follow-up and closure requests
3. Monitor SLA observance for customers. make certain obedience to definite SLAs for customers, together with follow-up with home staff, patron statement and escalation
Bond period: 1 year
Skills Required:
1. Should have excellent in verbal interaction skills.
2. Excellent critical and interfacing skills
3. Willingness to occupation in not the same time zones
4. Candidates with usefulness expertise of Internet Application, MS-Word and MS-Excel will carry out an other advantage
Selection Process:
1st round:- Written hardship (Aptitude and Reasoning )
2nd round:- Group debate / JAM Round
3rd round:- HR interview
Additional Information:-
Please conduct your rationalized resume, passport bulk photo & a govt issued identification proof.
Shift Timings:US Shifts
How To Apply:
Apply link: Click Here
Last date to apply : 17 September 2017, 03:00 pm
